General Data Protection Regulation

Tixio’s Commitment to the GDPR

The General Data Protection Regulation (GDPR) is the result of four years work by the European Union to unify and strengthen data protection for all citizens in the EU.

GDPR gives you more control over how your data is used, while to us, it will be a simple legal environment where we can operate. That makes this change desirable for both parties!

The new regulation will come into effect on the 25th May 2018 and we are working on changes within our company’s products, procedures, and policies to be in line with GDPR by this date.


Data Portability & Management Tools

  • Import

    We currently provide tools to import from HTML files. We plan to add more import options in the future, based on user feedback.

  • Export

    Tixio supports exporting in one way. Contact us for exporting your information. We plan to add more options where it is possible to export an entire workspace from the workspace settings menu. This will create a folder containing all documents in markdown format. Additionally, boards og wiki pages can be exported individually by navigating to them and selecting the export option from the page menu.

  • Workspace deletion

    Soon you can deleted your workspace at any time from the workspace settings menu. Upon requesting to delete a workspace, all content will immediately become inaccessible. After 30 days, the content will be deleted from our servers and can no longer be recovered. For now contact us and we will do it for you. 

  • Workspace settings

    We provide tools to manage other workspace settings, such as name, members, and allowed email domains from our workspace settings menu.


For European customers, we show a consent dialog during signup that explains our data collection practices. Therefore, our lawful basis for collecting personal data is consent.

We use cookies to securely identify your account and keep you signed in.

We use analytics services to improve the product and troubleshoot customer issues. These include Intercom, Google Analytics, Logrocket and

A customer may withdraw their consent and delete their account at any time by deleting their workspaces via our workspace settings menu.



GDPR Roadmap

What we have done.

Thorough analysis of areas inside the company that are affected by GDPR


Preparation of a strategy for implementation of the technological GDPR regulations to each service we provide


Preparation of a strategy for implementation of the legal GDPR regulation in our internal and external procedures


Implementation of required changes to our internal processes and procedures


Making necessary product and feature changes to help our customers become GDPR compliant, providing them with instructions on how to better control their data


Updates in company’s documentation according to GDPR requirements


Appointing a Data Protection Officer ( Torstein Gustavsen – [email protected] )


Comprehensively testing all changes to verify the compliance with GDPR


Communicating full compliance to customers

May 25, 2018

If you have any questions,
don’t hesitate to contact us!